Return and Refund Policy
Shop confidently at Essential Homebody knowing that we offer a 14 day return policy on any items that do not fit.
Provided the item is not worn, has the swing tag still attached, you may return within 14 days of receiving your item for a full refund. You must return the item with the original receipt.
It is the customer's responsibility to ensure that the returned goods are returned and received on time.
All return shipping costs are the responsibility of the customer.
To exchange or refund please complete the included RETURNS form with the returned item.
All returns are to be sent to:
Essential Homebody Returns
68 Charles Street
Launceston TAS 7250
Please note: For change of mind, we will not accept any returns.
Faulty Items and Returns.
We check all our items before sending. In the unlikely event that you receive an item that is faulty or damaged please contact us at firstname.lastname@example.org and if possible we will organise a replacement for you or refund the full purchase price.
Sale Items: We do not refund sale items for change of mind.